Privacy policy
Last updated: August 2026
1. Who We Are This website is operated by CloneBuzzz Culture ("we", "us", "our"). We are an online retailer operating through clonebuzzz.co.za. All products are produced and fulfilled by our third-party print-on-demand partner, Printful. We do not manufacture, handle, or ship products ourselves.
For any privacy-related queries, contact us at: clonebuzzzculture@gmail.com
2. What Information We Collect When you visit our store or place an order, we may collect: contact details (name, email, phone), shipping address, payment information (processed by PayPal — we never see your card details), order history, and device/usage data (IP address, browser type, pages visited via Shopify analytics).
3. How We Use Your Information To process and fulfil orders via Printful, send order confirmations and shipping updates, respond to customer service enquiries, improve our store, comply with legal obligations, and send marketing communications (only where you have opted in). We do NOT sell your personal information to third parties.
4. Who We Share Your Information With We share necessary details with: Printful (fulfilment partner), PayPal (payment processor), and Shopify (e-commerce platform). We only share the minimum information required to fulfil your order.
5. Data Retention We retain your personal information for as long as necessary to fulfil orders and comply with legal obligations. Order records are typically retained for up to 7 years.
6. Your Rights You may have the right to: access your data, correct inaccurate data, request deletion, object to processing, request data portability, and withdraw consent from marketing at any time. Contact us at clonebuzzzculture@gmail.com and we will respond within 30 days.
7. South African Customers — POPIA Compliance CloneBuzzz Culture complies with the Protection of Personal Information Act (POPIA). You have the right to lodge a complaint with the Information Regulator of South Africa: www.justice.gov.za/inforeg
8. United Kingdom Customers — UK GDPR Compliance We process UK customer data in accordance with the UK GDPR and Data Protection Act 2018. You may lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk
9. Cookies Our store uses cookies to improve your experience and analyze traffic. You can control cookie settings through your browser.
10. Security All payment transactions are processed through encrypted, PCI-compliant gateways (PayPal). No method of internet transmission is 100% secure.
11. Third-Party Links We are not responsible for the privacy practices of third-party websites linked from our store.
12. Changes to This Policy We may update this policy from time to time. Changes will be posted on this page with an updated date.
13. Contact Us CloneBuzzz Culture Email: clonebuzzzculture@gmail.com Website: clonebuzzz.co.za