Privacy Policy

Last updated: August 2026

1. Who We Are

This website is operated by CloneBuzzz Culture (“we”, “us”, “our”). We are an online retailer operating through clonebuzzz.co.za. All products are produced and fulfilled by our third-party print-on-demand partner, Printful. We do not manufacture, handle, or ship products ourselves.

For any privacy-related queries, contact us at: clonebuzzzculture@gmail.com

2. What Information We Collect

When you visit our store or place an order, we may collect the following personal information:

Contact details: name, email address, phone number
Shipping details: delivery address
Payment information: processed securely by PayPal — we never see or store your card details
Order information: items purchased, order history
Device & usage data: IP address, browser type, pages visited (via Shopify analytics and cookies)

3. How We Use Your Information

We use your personal information to:

Process and fulfil your orders via Printful
Send order confirmations and shipping updates
Respond to customer service enquiries
Improve our store and customer experience
Comply with legal obligations
Send marketing communications (only where you have opted in)

We do not sell your personal information to third parties.

4. Who We Share Your Information With

To fulfil your order, we share necessary details (name, shipping address, order contents) with:

Printful — our print-on-demand production and fulfilment partner
PayPal — our payment processor
Shopify — our e-commerce platform provider

Each of these partners operates under their own privacy policies and data protection obligations. We only share the minimum information required to fulfil your order.

5. Data Retention

We retain your personal information for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for up to 7 years in line with standard business and tax requirements.

6. Your Rights

Depending on where you are located, you may have the following rights regarding your personal data:

Right to access — request a copy of the personal data we hold about you
Right to correction — request that inaccurate data be corrected
Right to deletion — request that your data be deleted (subject to legal obligations)
Right to object — object to how we process your data
Right to portability — request your data in a portable format
Right to withdraw consent — opt out of marketing at any time

To exercise any of these rights, contact us at clonebuzzzculture@gmail.com. We will respond within 30 days.

7. South African Customers — POPIA Compliance

CloneBuzzz Culture complies with the Protection of Personal Information Act (POPIA) of South Africa. We process your personal information lawfully, for a specific purpose, and only to the extent necessary. You have the right to lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated: www.justice.gov.za/inforeg

8. United Kingdom Customers — UK GDPR Compliance

For customers in the United Kingdom, we process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You have the right to lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk

9. Cookies

Our store uses cookies to improve your browsing experience, remember your preferences, and analyse site traffic. Cookies are managed by Shopify. You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of our store.

10. Security

We take reasonable precautions to protect your personal information. All payment transactions are processed through encrypted, PCI-compliant payment gateways (PayPal). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our store may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our store after changes are posted constitutes your acceptance of the revised policy.